Privacy Policy

1. Information We Collect

• Information you submit: When you contact us through our website forms, we may collect your name, phone or WhatsApp number, email address, highest qualification, desired course, and any message or question you provide.
• Technical information: Like most websites, we may receive limited technical data such as browser type, device information, IP address, and referral or visit details needed for security, hosting, or performance monitoring.

2. How We Use Your Information

• To respond to your enquiry and provide admissions counselling or university guidance.
• To contact you about programs, scholarships, eligibility, documents, and next steps you request from us.
• To maintain internal records of enquiries and improve how we support students and families.
• To comply with legal, regulatory, or security obligations when required.

3. Form Processing and Third-Party Services

• Our website enquiry forms are processed using Web3Forms, a third-party form delivery service that securely transmits your submission to our email inbox.
• When you submit a form, the information you enter is sent to Web3Forms so that your enquiry can be delivered to Western Bangla Education.
• We use Google Analytics to understand website traffic sources, page engagement, internal navigation, CTA interactions, and lead form performance in aggregate.
• Google Analytics measurement is activated only after you grant analytics consent through our on-site prompt. If you decline, analytics events are not sent from your browser.
• We may also rely on standard hosting, DNS, and security providers to operate the website safely and reliably.

4. Data Sharing

• We do not sell, rent, or trade your personal information to third parties.
• We may share information with trusted service providers only when they help us deliver website, communication, or enquiry-processing services.
• We may disclose information if required by law, regulation, or to protect our rights and users.

5. Cookies and Website Technologies

• Our website may use essential technologies needed for site functionality, performance, or anti-spam protection.
• Analytics technologies, including Google Analytics, may set cookies or collect similar usage signals to measure visits, traffic sources, CTA clicks, internal link engagement, and form conversions after consent is granted.
• If you want to block analytics-related cookies after consenting, you can clear them through your browser settings.
• You can disable cookies in your browser settings, but some site functions may not work as expected.

6. Data Security and Retention

• We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, or disclosure.
• We keep enquiry information only as long as reasonably necessary for follow-up, record keeping, or legal and operational purposes.

7. External Links

• Our website may include links to third-party websites, universities, or service providers. We are not responsible for their privacy practices or content.

8. Children’s Privacy

• Our services are intended for students and families exploring higher education opportunities. We do not knowingly collect personal information from children in violation of applicable law.

9. Changes to This Policy

• We may update this Privacy Policy from time to time. Any material changes will be posted on this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• 📧 Email: westernbanglaedu@gmail.com
• 📞 Phone/WhatsApp: +8801611533385